Privacy Policy – Lexro
At Lexro, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, mobile app, or services.
1. Information We Collect
- Personal details (name, phone number, email, shipping address).
- Payment details (processed securely through third-party providers).
- Usage data (cookies, browsing behavior, IP address).
2. How We Use Your Information
- To process and deliver your orders.
- To communicate order updates, offers, and customer support.
- To improve our products, services, and user experience.
3. Data Security
We use industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.
4. Sharing of Information
We do not sell or rent your personal data. Information may be shared with logistics partners, payment gateways, and service providers only for order fulfillment.
5. Your Rights
You may request access, correction, or deletion of your data by contacting us. You may also opt out of promotional emails or SMS.
6. Policy Updates
Lexro may update this Privacy Policy from time to time. Updates will be posted on our Platform.
📧 Email: officiallexro@gmail.com
📞 Phone: +91 9553613142, +91 7095429732
Return & Refund Policy – Lexro
1. Cancellations
Orders can be canceled before shipping. Once shipped, cancellations are not allowed.
2. Returns
Products can be returned within 7 days of delivery if they are:
- Damaged, defective, or incorrect.
- Unused and in original packaging with tags/labels.
Certain items (personal care, innerwear, custom products) are non-returnable.
3. Refunds
Refunds will be initiated once the returned product is inspected. Refunds will be processed to the original payment method within 7–10 business days. For COD orders, refunds will be processed to the customer’s bank account.
4. Replacements
If stock is available, customers may request a replacement instead of a refund.
5. Contact Us
📧 Email: officiallexro@gmail.com
📞 Phone: +91 9553613142
📞 Phone: +91 7095429732
📍 Address: Kathipudi, Kakinada District, Andhra Pradesh, India
